3 entries

Posts from 2007

Learning, Growing, Improving

Learning, growing, and improving – this is part of our job responsibilities. It is at the heart of capability improvements since we are learning, growing, and improving the organization. If this is the approach taken to improve our organization then can’t we apply this same approach to our personal development? As professionals we have to

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Upgrading the “Machinery”

Capability development does not just “happen”. It takes time and a commitment to effect the type of changes required to improve capabilities. When an organization is running at break neck speeds it becomes difficult to take the time needed to identify improvement areas. It is especially difficult to invest the time required to make and

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Snake Oil

It has been said that process improvement is a journey and not a destination. Often, organizations become caught up in the process of the day and are convinced it will become that illusive silver bullet. Organizations that become focused on the process can loose site of the customer. Process improvement is about looking inward to

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